Culvii AgentOps · Managed Service

Enterprise AgentOps without the headcount.

AgentOps embeds a dedicated team of specialists directly into your organisation — an Enterprise Operations Consultant, an AgentOps Engineer, and a Runtime Experience Engineer — powered by Culvii Kit's identity, governance, and observability infrastructure.

Talk to our team See the tiers
Enterprise Operations Consultant
AgentOps Engineer
Runtime Experience Engineer

Most enterprise AI projects don't fail at launch. They fail at operations.

You can build a great agent. Deploying it to production is a different problem. Someone still has to monitor runtime behavior, respond to incidents, deploy updates, align stakeholders on governance decisions, and continuously improve performance.

You could hire for this. Finding and retaining all three disciplines — operations, engineering, runtime reliability — in one team is hard. Building that team from scratch for your first AI agent deployment is harder. AgentOps gives you that team on day one.

01 · DEPLOYMENT

Who deploys the next version?

Agent updates aren't the same as service deployments. Capability changes need governance review. Model swaps need behavioral validation. Your SRE team wasn't hired for this.

02 · INCIDENTS

Who responds at 2 AM?

When an agent misbehaves in a HITL-gated workflow, the on-call engineer needs to understand capability scopes, agent identity, and audit trails — not just restart a pod.

03 · GOVERNANCE

Who owns the audit conversation?

Regulators and compliance teams don't speak "Kubernetes." Someone needs to translate cryptographic audit trails into language your CISO can sign off on — quarterly.

Three disciplines. One team. Your outcomes.

Every AgentOps engagement includes all three specialists. The mix of fractional vs. dedicated depends on the tier. Either way, you get named people with dedicated context on your environment — not a rotating support queue.

Role 01

Enterprise Operations Consultant

The strategist. Owns governance alignment, stakeholder communication, and how your AgentOps function connects to the rest of the organisation. Runs your QBRs and keeps your CISO informed.

  • AI governance framework design
  • Risk & compliance alignment
  • Executive & CISO reporting
  • Operational runbooks & playbooks
  • Quarterly business reviews
Fractional on all tiers
Role 02

AgentOps Engineer

The operator. Owns day-to-day agent deployment, lifecycle management, incident response, and the tactical health of your agent fleet. Your single point of contact for production issues.

  • Agent deployment & versioning
  • Incident response within SLA
  • Capability grant reviews
  • Configuration & CI/CD integration
  • On-call rotation coverage
Fractional on Micro · Dedicated on Mega & Ultra
Role 03

Runtime Experience Engineer

The reliability specialist. Owns performance optimisation, runtime observability, and the long-term quality of agent execution. The person who makes your agents faster and cheaper over time.

  • Runtime performance analysis
  • Observability dashboard ownership
  • SLO definition & tracking
  • Cost attribution & optimisation
  • Behavioral drift detection
Fractional on Micro · Dedicated on Mega & Ultra

State-of-the-art operations, backed by cryptographic infrastructure.

Your AgentOps team doesn't just watch dashboards. They operate on top of Culvii Kit's cryptographic identity, capability governance, and immutable Merkle Tree audit infrastructure — the same primitives that make your agents trustworthy in the first place.

Your dedicated team monitors
EOOps Consultant
AEAgentOps Engineer
RERuntime Experience Eng.
agentops · acme-prod · live culvii kit · identity registry · v0.0.1 last refresh · 2s ago
Registered agents
1,847
all DIDs active
Tool invocations
284.1k
+8.2% / 24h · all scoped
HITL queue
27
6 approaching SLA
Audit chain
Intact
Merkle root · verified 2s ago
trace · lease-extractor · did:culvii:acme:extractor-9f2a · run_9f2a · signed ✓
00:00.000220ms
00:00.220184ms · tool:read_lease ✓
00:00.404118ms
00:00.5223.4s · HITL · approved by legal@acme.com
00:03.92296ms · tool:write_report ✓

Every trace is hash-chained. Every tool call is capability-scoped. Every HITL approval is logged and signed. Your AgentOps team has full visibility — and so does your compliance team.

Embedded, not outsourced.

Named people. Dedicated context. No ticket queues.

Step 01

Scope & fit

Assessment of your current agent infrastructure, ops requirements, and the outcomes you need.

30–60 min · no deck
Step 02

Tier match

We propose Micro, Mega, or Ultra based on your fleet size, compliance needs, and growth trajectory.

~3 business days
Step 03

Onboarding

Your team meets the specialists. Shared context: your stack, governance model, and incident protocols.

1 week
Step 04

Ongoing ops

Weekly reviews. 24-hour SLA (Micro+). Direct Slack/email — no ticket queues, ever.

continuous
Step 05

QBR & improve

Quarterly reviews surface reliability, cost, and governance improvements. We propose; you approve.

quarterly

Three tiers. Get in touch for pricing.

All tiers include access to the Culvii Kit SDK and platform. The difference is in team composition — fractional vs. dedicated — and the depth of your SLA.

Micro

Micro

Pricing on request

For teams who need expert AgentOps coverage without the overhead of full-time hires. All three specialists, all fractional.

Best for: Teams running a defined set of agent workflows who need reliable operations without building an internal AgentOps function.

24-hour turnaround SLA
  • Enterprise Operations Consultantfractional
  • AgentOps Engineerfractional
  • Runtime Experience Engineerfractional
Get in touch
Ultra

Ultra

Custom pricing

For enterprises requiring a fully tailored AgentOps function at scale. Scope, team composition, and SLAs designed around your organisation's specific requirements.

Best for: Enterprises deploying at scale across multiple business units or tenants where governance accountability can't be ad-hoc.

Bespoke SLA
  • Full team compositiontailored to you
  • Custom coverage modeldedicated
  • Bespoke SLAs & reportingenterprise
Talk to our team
Fractional — shared across a small number of clients. Named person, dedicated context. Dedicated — full-time embedded in your organisation.

What every AgentOps engagement includes.

Culvii Kit SDK & platform access
Full access to all Culvii Kit primitives: Actor, Workflow, Tool, HITL, Model.
Weekly operations reviews
Regular check-ins covering fleet health, incidents, capability changes, and upcoming work.
Incident response within SLA
Named on-call coverage. Response times per your tier's SLA.
Continuous improvement recommendations
Quarterly analysis of reliability, cost, and governance posture with written recommendations.
Direct communication channel
Dedicated Slack channel or email thread. Your team talks directly to your specialists — no ticket queues.
Immutable audit trail coverage
All agent actions are hash-chained and Merkle Tree anchored via Culvii Kit. Your ops team monitors integrity in real time.

Three ways to think about it.

Use AgentOps if

You need ops coverage now.

  • You need agents in production before you can hire an internal AgentOps team
  • Your agent fleet is growing faster than your operations capacity
  • Your CFO prefers predictable ops cost over headcount expansion
  • You need someone to own the CISO relationship on AI operations
Use Culvii Kit alone if

You have the team already.

  • You have an existing SRE or platform engineering team who can own agent operations
  • Your agent deployments are small, infrequent, or internal-only
  • You want full internal ownership of every part of the stack
Use both if

You're scaling seriously.

  • You want best-in-class infrastructure and best-in-class operations with guaranteed integration between them
  • You're deploying at scale across multiple business units or tenants
  • You're in a regulated industry where governance accountability can't be ad-hoc

AgentOps runs on Culvii Kit under the hood.

Everything your AgentOps team delivers — cryptographic agent identity, capability governance, immutable audit trails, HITL workflows — is powered by the same Culvii Kit SDK your engineers use. You get state-of-the-art operations infrastructure and a dedicated team to run it. Not one or the other.

Get the team without the hiring cycle.

Tell us about your agent infrastructure. We'll tell you which tier fits, what the engagement looks like, and what we'd recommend.

No SDR. No deck. You'll speak with a founder or operations consultant.